You pay once, in US dollars, at checkout, and there are no subscriptions or hidden fees. Checkout runs on Shopify, and the payment methods available to you are listed on the payment step.
Payment methods
The methods we accept appear on the payment step of checkout. We do not accept cash, checks, money orders, bank transfers, or cash on delivery.
When you are charged
- When you place the order, your card issuer authorizes the amount. Some banks show this as a pending charge.
- The charge is captured when the order is confirmed, which is the same day in most cases.
- If you cancel within 12 hours, the charge is released or refunded to the same card.
What appears on your statement
The charge appears on your card statement as NEXORAX. If you do not recognize a charge, email support@nexoraxspaceptelt.store with the date and amount before disputing it with your bank, and we will look it up within 1 business day.
Prices and sales tax
- All prices are in US dollars.
- Sales tax is calculated at checkout based on your shipping address, in the states where we are required to collect it. The amount shows before you confirm payment.
- Shipping is $7.95 for orders under $75 and free for orders of $75 or more. It shows as a separate line at checkout.
Pricing errors
If a price on the site is wrong because of a typing or system error, we email you before the blanket goes to production. You can pay the correct price or cancel for a full refund. We do not ship an order at a mistaken price without your say-so.
Discount codes
One discount code per order, entered at checkout. Codes cannot be applied after an order is placed and cannot be exchanged for cash.
Security
Card details are entered on Shopify's checkout and processed by third-party payment providers that maintain PCI DSS compliance. Our staff never see or store your full card number. The site and checkout use HTTPS with TLS encryption.
Refunds
Refunds go to the payment method used at checkout. We post them within 5 to 7 business days of receiving a return, and banks usually take another 3 to 10 business days to show them. The Returns and refunds page has the rules.
Chargebacks
Please email us before opening a dispute. Most problems, including a missing package or a misprint, are fixed within a day by reprint or refund. We respond to every dispute with the order records, tracking, and our correspondence.
Questions
Email support@nexoraxspaceptelt.store. A person replies within 1 business day, Monday through Friday, 9:00 AM to 5:00 PM Eastern. We have no phone line.
Last updated: 09/05/2026.